Below are some commonly asked questions that may help you with your journey with Still Waters Professional Counseling, Services, Inc. If you have any other questions, please feel free to call or Human Resource Department at (706) 955-9224 ext. 113. You may also send an email in our “Contact Us” section.
Do you have an appointment cancelation policy?
Please give our staff 24-hour notice if you will be unable to attend your appointment.
Are all of my sessions confidential?
Yes, we are obligated by law to remain confidential in all things related to your therapy. The only exception to this rule, as mandated reporters to report anything that would constitute endangerment of a child.
What do I do if I have a cudo or complaint concerning a Still Waters staff member?
Your opinion matters to us! It is important for us to be notified and aware of how we and our staff are performing. We have an open door policy for you to register any cudos or complaints about any Still Waters employee. Please also fill out our or Customer Survey located in our front lobby or contact us via email with our Customer Feedback Form.